Sometimes the HP printer stop printing with the error message "unexpected paper size in tray 2 or tray 1". The cause of this error message is, the paper size for printing which you have configured into your printer tray 1 or tray 2, that is conflict with the paper size which you provide for printing. Mean, you have configured your printer tray with "A4" paper for printing but you put "LEGAL" paper into the tray. For solving this issue, you have to choose the correct paper size into the tray. If you wanna print with "A4" paper then you have to select paper type "A4" as like as you can choose "legal" paper as your requirements. You can change this settings directly into the printer using printer screen panel or "Devices & Printers" option under the "Control Panel" from computer. Just go to the "Devices & Printers" option and then select your printer. Then Right click your printer driver and then select "printer properties". Now navigate to "Device setting" option. Now change the paper size into "tray 1" or "tray 2" field as your preference. Just as follows....
Options to configure the output paper size are also available at different locations depending on the model of the printer. In some printers, you will find it in the "Advanced" button located at the "Printing Preferences" configuration option.
Hope the problem will be solved now.
Thank you.
Thank you.
thank you. It works :)
ReplyDeleteMy printer hp laserjet pro m402dn
ReplyDeleteProblem unexpected paper size lagel trey 2 please solve this proble.
Do you follow the steps above? If you do, then the problem should be solved. This step should be worked for any model.
Deletemy printer is hp laserjet pro 400 m401d
ReplyDeletei follow the steps but the same problem
what can i do?
Please tell me the exact error message, what you have got on the printer screen. And please make sure your paper size is supported by HP printer. Go to below link and check your paper size is available on that list.
Deletehttps://support.hp.com/sk-en/document/c03303423
Hi I am using A5 paper use for printing. But i am facing error of unexpected size. We have have to all printer setting is correct. Like as a Tray size A5,Paper tray properly adjust.Please solve My queery.
ReplyDeleteI have to take a look on your printer settings. Please attach a snapshot of your printer properties settings (advanced tab).
DeleteI selected A4 but still unexpected paper size
ReplyDeleteI have a LasetJet Pro MFP M281fdw printer. I needed to print some legal size (i.e., 8 1/2' x 14") paper and, after reading through the User Guide, discovered that the relevant paper tray (Tray 2) remains open by about 2.2" when you are printing legal sized paper.
ReplyDeleteI now want to change back to printing letter size paper, and have gone in the "Preferences" section of my HP printer software to change the preference back to letter size. I had also added letter size paper in Tray 2. BUT I CANNOT GET TRAY 2 TO CLOSE!! What am I doing wrong, or what more do I need to do? I'm stuck. Any help would be greatly appreciated.
Do you have changed the "Paper Size" from the "Paper/Output" option. This option is available in the "Advanced" button of the "Printing Preferences" section.
DeleteJust inside paper tray 2 on the right side front is a blue lever. If pushed towards the front, the tray can be adjusted for longer or shorter paper. If you shorten the tray you will be able to close it all the way.
DeleteI STILL PROBLEM IN HP 400 printer unspecfied paper size in 8*13 paper pleas help me
ReplyDelete